Support


Ehvert Engineering provides service and support solutions, both on-site and off-site as a cost-effective alternative to direct vendor support, enabling you to have a single point of support for multiple vendor technologies. Ehvert delivers multiple support options, coverage, technology support, software/hardware updates, and expert resources for rapid, single-point-of-contact problem resolution to help minimize the impact to your business.


Monitoring

Ehvert provides monitoring services for critical power and cooling systems in data centre environments. Working with your facility team, Ehvert will prepare an action plan in the unlikely event of a mechanical or electrical system emergency, and will provide a single point of contact both for normal working hours and after hours 7 days a week 24 hours a day.


Small and Medium Business Support

We understand that for many small and medium businesses, maintaining a full onsite IT department is not an effective option. Ehvert's certified technical personnel bridge this gap by delivering efficient, effective support for your desktops, servers, network and infrastructure. This includes all aspects from the design, upgrade and configuration of your environment to disaster recovery and addressing the day to day issues that may arise in the course of regular business. Ehvert is a Microsoft Certified Solutions Provider, and is capable of supporting many disparate vendor systems. We are also equipped to monitor your infrastructure and proactively address potential issues before they become a problem.


Commissioning

As part of a total support solution, Ehvert provides commissioning services for data centres and highly technical facilities.